Tuesday, July 13, 2010

no rhyme, no reason

at work we like to predict whether or not patients will come and postulate why.

-it's snowing; therefore, no one will show up
-it's raining; therefore, no one will show up
-it's extremely hot and humid; therefore, no one will show up
-it's pay day...
-it's medicaid renewal day...
-school's out...
-it's the day before the holiday...
-it's the day after the holiday...
-it's the assistant's fault...
-it's the front desk's fault...
-it's the dentist's fault...
-the patient is afraid...

anyway, it was pouring today and everyone happened to show up, so i had my first day of 17 peeps. which, maybe isn't a lot compared to other places, but it's a lot for me because i talk a lot and listen a lot. and we pray sometimes. which takes up some time.

really, people just come if they feel like it. this is where realities clash: my reality is that when i make an appointment, the point is to attend, and if changes need to be made, then i call as soon as possible to make necessary arrangements. for many folks here, their reality is that when they make an appointment, it's kinda like saying, "thanks for the appointment, and i'll come if my magic 8 ball tells me to that day". my reality doesn't make sense to them. and their reality doesn't make sense to me. we're even.

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